Frequently Asked Questions (FAQ)

General Questions

  • Where are you located?

    Our physical store is located at Shop # F-42, Iqbal Center, M.A. Jinnah Road, Jama Cloth Market, Bohra Bazaar, Karachi, Pakistan. You are welcome to visit us in person to inspect material samples or order directly online for delivery across Pakistan.

  • Do you sell to individual buyers (B2C) or only businesses (B2B)?

    We cater to both! Whether you need small custom quantities for personal projects or bulk commercial rolls for factory production, we accommodate orders of all sizes.

Products & Fabric Quality

  • What types of parachute fabric do you stock?

    We stock a wide variety of commercial-grade, heavy-duty, and weather-resistant parachute fabrics suitable for industrial covers, bags, tactical gear, shade sails, and outdoor equipment.

  • What PVC materials do you offer?

    We supply versatile PVC sheets and coated fabrics designed for high durability, waterproofing, and heavy-duty usage.

  • Can I request product samples before placing a bulk order?

    Yes, sample pieces can be arranged upon request so you can inspect material density, color, and finish before making a bulk commitment.

Ordering & Delivery

  • How do I place a bulk or wholesale order?

    You can place orders directly through our website, or contact us via WhatsApp/phone for custom roll requirements and volume discounts.

  • What delivery methods do you offer across Pakistan?

    We ship via reliable courier services for standard parcels, and cargo/goods transport services for large bulk rolls and wholesale deliveries.

  • How long does delivery take?

    Deliveries within Karachi typically take 1–2 business days. Deliveries to other major cities across Pakistan usually take 3–5 business days, depending on order size and shipping method.

Payment & Returns

  • What payment methods do you accept?

    We accept Cash on Delivery (COD) for eligible retail orders, as well as direct Bank Transfers (IBFT) for bulk/wholesale orders.

  • What is your return/exchange policy?

    If you receive a damaged, defective, or incorrect material cut, please notify us within 48 hours of delivery. Cut or altered fabrics are non-refundable unless verified as a manufacturing defect.